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Frequently Asked Questions

Can I print from my laptop computer?

9868 views   |   1   0   |   Last updated on Feb 05, 2016

If you are using a laptop that can access the wireless network that is found in the Library and most buildings on campus, then you can use a web-based printing option by visiting the MyPrint website:

Login using your Le Moyne network username and password. Check out these options in MyPrint:

  • Click the "Web Print" tab to upload your document via a webform and to check the status of your print job. Print jobs will be charged against your assigned print quota. For more information about student print quotas, visit the "Printing" category on the IT FAQs page.

  • Click the "My Printers" tab to set a shortlist of your "favorite" printers. "Library Patron" are the two printers on the first floor near the Library Services Desk, "Library Lab" is the printer in the "Muserlian Instruction Lab", and "Library Cluster" is the printer in the computer cluster near the IT Help Desk.

  • If you plan to print from your laptop frequently, click the "Driver Print" tab to find out how to install a printer driver that will let you print wirelessly directly from your document.

For more detailed instructions, visit the "Printing in the Library" help guide. For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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How do I make an appointment with Tutoring Services?

1739 views   |   1   0   |   Last updated on Sep 06, 2016

Tutoring Services is available on the first floor of the Noreen Reale Falcone Library. Regular semester hours are: Monday to Thursday from 9 a.m. to 9 p.m; Friday from 9 a.m. to 2 p.m.; and Sunday from 2 p.m. to 9 p.m.

Students can schedule their own tutoring appointments online. In order to schedule an appointment, you must first register for an account at Once registered, sign in with your new account information and click "Login" to get to the tutoring schedule page. 

Any problems or questions, call 445-4177 or email

Tutoring is provided for economics, foreign languages, history, mathematics, philosophy, science, statistics as well as peer-to-peer writing consultations. Peer academic coaches are also available this semester through tutoring @ Le Moyne. To sign up, select “Academic Coaching” in the “Limit to” box when making an appointment. Peer academic coaches can help with study skills, time management, and organization. Appointments will be held in the tutoring center. Tutoring @ Le Moyne also houses the offices of Liz McCaffery (, assistant director of academic advising and support, and Mike Weaver (, professional writing tutor. Additional support services for math and physics are also available this semester through the Quantitative Reasoning Center, including weekly clinics and workshops. For more information or to sign up for extra help in your math or physics classes, contact Emily Hantsch, Director of the Quantitative Reasoning Center, at or call her at 315.445.4615.

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Does the Library have a color printer?

1509 views   |   0   0   |   Last updated on Feb 05, 2016

A color laser printer is located near the IT Service Desk on the first floor of the Library. The printer can make double- as well as single-sided copies. The cost is $0.15 per printed side and is charged against a printing account in your Dolphin Dollars eAccount.

Students can print to the printer from all public computers in the library cluster (near the IT Service Desk), the library classroom and the library workstations (near the Library Services Desk). Select LIB-HP500M551DN (Library Public Color Printer) from the print menu. If you are using the wireless MyPrint printing service, select the Library Color printer.

For more information, visit the "Printing in the Library" help guide. Contact the IT Service Deskfor assistance.

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How do I use the wireless network?

1360 views   |   0   0   |   Last updated on Feb 05, 2016

Le Moyne provides two separate wireless networks (SSIDs) in the library to support convenient access for students, employees, and guests.

  1. Dolphin-secure is the secure and recommended wireless network available to students and employees throughout campus. This network is intended for any personal WiFi device that supports WPA2-Enterprise/802.1x encryption (Le Moyne login ID and password required) and for Le Moyne owned/issued laptops. The latter are configured to connect to Dolphin-secure when the network is within range. Most personally-owned devices will store login credentials and automatically connect when the network is within range.

  2. Dolphin-guest is an open unsecured wireless network available in academic and administrative facilities for guests and visitors who require convenient and temporary wireless access. To access the network, an individual must connect to Dolphin-guest and open up the browser of their choice. They will be presented with a page that requires them to submit the phone number of an SMS (text messaging) equipped cellular phone. Once the phone number is submitted, users will receive an authentication code via their phone, which they can then enter in their browser to connect to the guest network. Each device must be authenticated once per day.

For more information, contact the campus Information Technology Service Desk at 315-445-4579 or email

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How do I renew a book?

1071 views   |   0   0   |   Last updated on Apr 05, 2016

You can renew a book by bringing it to the Library Services Desk or you can renew materials online. 

From the library Home Page or the "Find Books" tab, click "Library Account".

To view what you have checked out, log in using your Le Moyne email user name and password or using your name and the barcode number from your campus ID. You can then click the button to renew all or renew the items you've selected.

Web Access Login

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Can I ask a library question over the holiday break?

972 views   |   0   0   |   Last updated on Dec 28, 2015

Le Moyne College will be closed between Christmas and New Years (December 24 - January 3), so the Library building will be closed. See our Hours of Service for December and January

A librarian will be checking our online reference (chat, email and text) during the break, but probably no more than once or twice a day. 

So, yes, you can ask a question, but it may take 12 - 24 hours to receive a response. 

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Does the library have a color copier?

817 views   |   0   0   |   Last updated on Feb 05, 2016

No, not a color photocopier, but it does now have a color printer (LIB-HP500M551DN) near computer cluster and IT Help Desk. You can scan in color and print the result to this printer.

For more information about the color printer, visit the "Printing in the Library" help guide.

For information about using the photocopier as a color scanner, visit the scanner FAQ.

For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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Does library have a scanner?

768 views   |   0   0   |   Last updated on Feb 05, 2016

There is a networked scanner in the Muserlian Teaching Lab. It is often busy, so plan accordingly. There are also several near the IT Service Desk.

However, your very best bet is to use the photocopier as a scanner. It is a simple matter to email your scanned document to yourself or save it to a USB thumb drive. Watch the video on how to scan using the photocopier.

Caveat: You need to put the photocopier into scan mode by first putting a dime into the coin box and changing the copy options from "Copy" to "Send". If you leave the copier in "Copy" mode, it will charge you $0.10 and will will make a paper copy. By changing the mode to "Send", you are telling the photocopier to scan but not print. You will not be charged for the scanning and the dime can be refunded after you are finished. Don't forget to get your dime back.

If you don't have any change, you can get a scanner dime from the IT Service Desk. The Library Service Desk does not have change. For technical assistance, visit the IT Service Desk.

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How do I reserve a room in the Library?

711 views   |   0   0   |   Last updated on Apr 05, 2016

Reservations for Group Study Rooms, Individual Study Rooms and Media Viewing Rooms are self-service, using the Library Scheduling form. Reservations must be made at least 2 hours in advance of the time the room is needed, but will be processed immediately after you submit the form.

Reservations for the Bernat Special Events Room and the Muserlian Instruction Lab must be made by clicking on the name of the room you want to reserve and following the instructions in the left column. Allow 3-5 days to process your request; up to a week for the Bernat Special Events Room.

For policies and procedures, visit:

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How do I find out the name of my personal librarian? I have an undeclared major

709 views   |   0   0   |   Last updated on Feb 17, 2016

Visit to find out the name of your Personal Librarian. If you have questions, email Kelly Delevan, at
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How do I find primary sources?

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It depends on the topic, but here is a research guide for primary sources:
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Is there double-sided printing in the library?

706 views   |   0   0   |   Last updated on Feb 05, 2016

Double-sided printing is still available in the Library.

If the computer you are using has Microsoft Word 2007, this link will tell you how to print:

If the computer you are using has Microsoft Word 2010, here are the steps:

         1. Select the Print command as you normally do

         2. Select Printer

         3. Under the "Settings" heading, click on the "Print one-sided" button and select the option: "Print on both sides - flip pages on long edge"

         4. Print

If you are still having trouble, ask the IT Service Desk.

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Can I print from a Library workstation?

692 views   |   0   0   |   Last updated on Feb 05, 2016

Most of the workstations in the Library can print to the networked printers. However, you must first log in using your campus network username and password.

Seven of the eight stand-up Library workstations nearest the entrance (across from the Library Service Desk) can print to the printers adjacent to them. The other is for quick lookups and are blocked from printing.

In addition, all of the computers in the cluster at the back of the library and in the Muserlian Instructional Lab are set up to print to nearby networked printers.

For more detailed instructions, visit the "Printing in the Library" help guide. For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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When does the library open?

687 views   |   0   0   |   Last updated on Dec 28, 2015

Here is a link to the library's Hours

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How do I cite a source?

681 views   |   0   0   |   Last updated on Apr 05, 2016

It depends! There are different styles depending on the discipline of study. Always ask your professor which one to use. Also, take a look at our Citing Sources Guide.

For medicine there is the AMA Manual of Style Print copy at REF DESK WZ 345 .A511 2007 (10th Edition).

For psychology, there is APA style adapted by Univ. of Southern Mississippi. See print copy of the Publication Manual of the American Psychological Association at REF DESK BF 76.7 .P83 2010 (6th Edition).

For sociology, there is the American Sociological Association. Also see the Sociology Subject Guide with tips by I. Barnello.

Historians use the Chicago Manual of Style Print copy at REF DESK Z 253 .U69 2010 (16th editon), also see the Handbook for Historians.

The humanities tend to use the Modern Language Association style. See MLA style adapted by Lone Star College. Print copy of MLA Handbook at REF DESK LB 2369 .G53 2009 (7th edition).

Get help from Reference Services on how to use RefWorks, the citation management software, or click here to view the flash tutorial (click on "tutorial basics" at top of next screen). It formats your citations for you in all the above mentioned styles and many more right into your research paper Word file or into a separate Word file.

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How do I download an EBL book to my smartphone or tablet PC?

672 views   |   0   0   |   Last updated on Feb 05, 2016

The EBL e-book collection allows readers to checkout PDF or ePUB formatted e-book files which can be downloaded to your desktop or laptop computer or to tablet PCs, e-book readers, and smartphones, such as the iPad, Android tablets, newer Nook readers, and Sony e-book readers, and other devices that have readers that support the Adobe Digital Editions copyright protection protocol.

It is easy to read books from the EBL e-book collection on your iPad, iPhone, or iPod Touch.

However, because the EBL e-books are all protected by Digital Rights Management (DRM) software from Adobe Digital Editions, you need to do two things to set things up properly.

  1. Download an e-book reader for your iPad that can display DRM-protected materials. EBL recommends theBluefire Reader, which is free from the iTunes store.

  2. You must have an Adobe ID set up in your Bluefire reader in order to open and read EBL e-books. Register for a free Adobe ID at The first time you use Bluefire, it will ask you for your Adobe ID and password, so make a record of it when you create it.

Once logged in to the EBL collection, find the book you want to read, click the download button, and start reading. See the video tutorial for an overview.

Loan periods for each book are 7 days. When the loan period of the e-book has expired, Bluefire will display the message: "No license found". To continue reading the book, you must delete it from Bluefire and download it from EBL again.

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How do I place an item on reserve?

641 views   |   0   0   |   Last updated on Feb 05, 2016

Faculty may request that items be placed on reserve using the online forms available on the Course Reserves page.

  • Questions about print/textual reserves?  Contact Lisa Chaudhuri, 445-4681
  • Questions about AV reserves? Contact Patty Mason, 445-4323
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How do I text (SMS) a question to the Library?

615 views   |   0   0   |   Last updated on Feb 05, 2016

Text your questions to (315) 510-4342. This service is staffed during regular library hours and your question will be answered as soon as someone is available.

Note: the text (SMS) phone number connects to the Library's record message phone number, which includes upcoming hoursj of service information. Call the Reference Service Desk (315) 445-4330 or visit for additional phone numbers.

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How do I find an article?

608 views   |   0   0   |   Last updated on Apr 05, 2016

Do you know the database you need to search?

Try viewing the Databases by Name.

Not sure what database will fit your topic best?

Take a look at Subject Guides.

Have an article citation (partial or full) or just a journal title?

Search for the journal title in the Print and Electronic Journal Title List. Then look for a link to a full-text provider service that will link you to the contents of the e-journal. If the journal is a title we have in print, head to the shelf.

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Where is the library?

607 views   |   0   0   |   Last updated on Feb 23, 2016

Check the Visiting the Library page for maps and directions.

In addition, the Noreen Reale Falcone Library is labeled building #5 on this campus map.

Of you can find the library using this Google Map.

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